Services and Offerings



Our Clients Priority

To improve outcomes and increase certainty in long-term arrangements, organizations are recognizing the need to structure and manage Relationships not just close transactions. Leading organizations have benefited from our services by engaging our consultants as Resident Relationship Advisor(RA). In the RA Role we serve in a mentoring capacity while providing our clients the Relationship-based Methodology, processes and tools, training and services needed to establish and manage long term high performing relationships.

Our Commitment To Our Clients

  • We will assist you in developing a “total system” understanding of Complex contracting lifecycles including Outsourcing, FutureSourcing™, PPP and its implications on program delivery.
  • We will work with you to integrate the “relationship” dimension into the traditional “transaction” procurement process.
  • We will leverage and provide you with experienced personnel and proprietary Complex Relationship Body of Knowledge (CRBOK™) to help you plan, source and manage high performing relationships.
  • We will guide you in learning how to plan, source and manage adaptive relationships that provide ongoing opportunity to improve outcome and to gain the required insight to remove, avoid or otherwise mitigate program risk as circumstances and conditions change.
  • We will work with your management and staff to operationalize and manage your important relationships.
  • We will help you launch high performing teams and build an environment of trust and collaboration


Methodology and Tools (CRBOK™)
  • Public-Private & Public-Public Relationships
  • Outsourcing & Futuresourcing™
Knowledge Transfer & Training
  • Online & In Class Training
  • Coaching & through Integrated Teams
Advisory Services
  • Stakeholders Alignment
  • Industry Analysis
  • Outsourcing/PPP Strategy
  • Participative Procurement Process Management
  • Transaction Advisors and SMEs Management
  • Strategic Fit Assessment
  • Negotiation
  • Change and Transition Management
  • Ongoing Relationships and Service Delivery Management

Current and Past Clients

  • Agriculture and Agri-Food Canada
  • Canada Border Services Agency
  • Canada School of Public Service
  • Canadian Food Inspection Agency
  • Citizenship and Immigration Canada
  • Department of National Defence
  • Elections Canada
  • Public Safety Canada
  • Justice Canada
  • Human Resources and Skills Development Canada
  • Industry Canada
  • Services Development Canada
  • Ontario Lottery and Gaming Corporation
  • Ontario Ministry of Health and Long-term Care
  • Ontario Ministry of Government Services
  • Public Works and Government Services
  • Ontario Ministry of Children and Youth Services
  • Ontario Ministry of Education
  • Ontario Ministry of Natural Resources
  • Ontario Ministry of Rural Affairs
  • Canada Revenue Agency
  • Shared Services Canada
  • Transportation Safety Board of Canada